The staff at the Auburn and Skaneateles YMCA know that you have a lot of questions and we hope that is page will help answer some of them.
We are committed to doing everything possible to secure the future of the YMCA and all of its services.
We know the Y is an extension of your family and we remain honored and committed to serving you, just as we have served for the last 160 years.
Here are some things we can share with you.
FREQUENTLY ASKED QUESTION
WHY ARE YOU CLOSED?
In response to to COVID-19 concerns and in order to best ensure the health of our community both the Auburn and Skaneateles YMCA are closed until we are allowed to reopen. At this time we are unable to state the length of this closure. We are committed to reopening and resuming programs as soon as the State and County allows us to.
WHO DO I CONTACT?
For general questions e-mail firstname.lastname@example.org and I will work promptly to direct your questions to the right person.
WHAT DO I DO ABOUT MY MEMBERSHIP?
The Y like many other organizations is under a state mandate to temporarily close. We are asking members that have the financial ability to keep their membership active through this public health emergency.
The Y like so many other small businesses will face a significant financial impact, as we continue to advocate for our community, facilities and staff.
We understand that like us, many of you have financial concerns - if you are unable to continue your membership we hope that you will consider a hold until we are able to re-open.
We understand that there may be long term financial implications for many of us, when we are able to reopen we will have help available to continue your membership.
WHAT DO WE DO ABOUT PROGRAMS ?
Those currently enrolled in youth sports, aquatics have two choices: you can consider your program fees a donation to the Y's ongoing mission to serve our community (in this case there is nothing yo need to do) or take credit toward future programming in the 2020 calendar year. If you with want a credit please contact at the Auburn Branch, Alicia McIntosh...email@example.com or 315-253-5304 ext 1017 or at the Skaneateles Branch, Tiffanie Clark...firstname.lastname@example.org or 315-253-5304 ext 2005
YOUR VIRTUAL Y
It's time to stay active and get creative. Check out our videos, workouts, tips to keep your children busy and more!
Click here to visit Your Virtual Y.
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