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Please note, at this time all facility area usage is by reservation only.(Non-member programming is available)
Please make your reservation up to 24 hours in advance by calling our Member Services Team at 315.685.2266
Reservation calls will be taken Begining at 5:30 am M- TH - close
                                                                   7:00 am Saturday - close
Please note with our high call volume we cannot guarantee a reservation request left on our voicemail system.

 Below are a few things to expect when you visit...

  • Usage of all facilities is Member Only and is by reservation only.
  • Please arrive no more than 15 minutes before your reserved time slot and be prepared to leave immediately after your time slot.
  • At this time entry is limited to participants only.
  • Showers & Locker rooms are open.
  • No guest passes or staff guest passes will be permitted.
  • Nationwide Membership is temporarily suspended at this time.

Entrance Protocol:

In order to maintain a safe environment for members and staff and to meet NYS DOH guidelines, we must enforce the following protocols.

  • Please maintain a distance of 6 feet from others.
  • All members will have their temperature taken upon entering. (Please note this policy changes 4/1/2021 at which time we will discontinue temperature checks unless it is required by a program)

          If you answer yes to any of the Covid -19 exposure questions AND /OR
          your temp is over 100.4, you will not be able to enter the building.

  • All Members and staff are required to wear masks while here including while in locker rooms and while you work out in the fitness center.
  • Members must scan into the facility with their membership card ( contact tracing requirment)

           --- IMPORTANT NOTE---

         Masks are required at all times.
If you do not have one we will provide you with one. Please help us to minimize operating costs by furnishing your own mask.
          The only time you may be without a mask is while In the pool or showering.
          Masks are required in the locker rooms, gymnasium, group ex, program spaces, common areas, including while on the ice rinks. 
Thank you for following these important safety mandates.

           Please note: per NYS DOH guidelines masks Must cover both nose and mouth
          Bandanas, Gaiters, and Buffs are NOT acceptable face coverings.

  • If this is your first visit, you will be asked to sign a waiver. This is a one-time form.

          If you are visiting for the first time since the March Closure you may print and bring it with you.
          Please note each member of the family must have a waiver on file.

          Adult Waiver  HERE
          Minor Waiver HERE  ( must be signed by parent/guardian)


  • Skaters will be able to change into their skates in the ice rink  Masks MUST be worn while on the ice.
    Swimmers ( Lap & Adult Exercise), after check-in at the front entry, you will be able to enter the pool through the locker room. Lockers and showers are available.
  • Fitness center Users  Proceed to the fitness Center from check-in/scan in. Locker rooms & Showers are available for your use.
  • Gymnasium Users Please, no street shoes, food, or beverage ( other than water) in the gym. Masks are required. Bring your own equipment.


Locker Rooms / Showers 

Members may now access the locker room and shower facilities (Non-ice).

In order to maintain a safe environment please follow the guidelines we have established.

  • Please refrain from gathering in the locker rooms.
  • Face masks that cover your nose and mouth are required unless you are in the shower.
  • Observe social distancing best practices and maintain a 6 ft distance from other members.
  • Help us to maintain clean facilities. Lockers will have magnetic signage indicating Green for sanitized and red for not sanitized.|
    Please choose a locker with the green end up and please flip the sign when you are done.
    Showers will have a sign indicating if they have been sanitized. Please observe and flip signage to red when you are done.


Facilities & Services:

  • Coffee service will not be available.
  • Water fountains are for fill use only, no drinking directly from the fountain. Please bring your own water bottle.
  • Childwatch is NOT open at this time.
  • We are sorry, but at this time we cannot allow gathering within the facilities.
  • Please follow the traffic flow signage in the parking lot. There have been adjustments that are necessary in order to meet our childcare licensing requirements. The front rows of the facility parking lot are open to childcare drop off/bus and accessible parking only.
  • No guest passes or staff guest passes will be permitted.
  • Nationwide Membership is temporarily suspended at this time.